Search The Site - Enter Keyword in Box Below
SELECT LANGUAGE
Share/Bookmark
Subscribe
 
2010 Automotive Catalogue Downloads
Warranty Information on EBC Brakes products
Please read all of this page and only then complete warranty form at bottom.
 

Automotive Disc Brake Pads

The EBC Brakes warranty covers defects in materials or workmanship only. Warranty is for replacement of similar product or refund of purchase value only excluding all labour and ancillary charges such as vehicle towing, fitting, inconvenience, purchasing of other manufacturers products and is good for a period of twelve months from date of purchase or 10,000 miles of highway use. Proof of mileage will be required. Warranty is invalid if product is used for taxi/hire car, racing, rally, drifting, trackday experience driving, or any other form of competition. There is absolutely no warranty on any EBC product for race use. Warranty does not cover brake noise or normal wear and tear. Some brake pad systems cause pads to wear faster than others. Drivers/users must assess the performance and durability of EBC Brakes products themselves if any EBC product is to be used in racing.

 

Automotive Disc Brake Rotors

Warranty is for replacement of similar product or refund of purchase value only excluding all labour and ancillary charges such as vehicle towing, fitting, inconvenience, purchasing of other manufacturers products and is valid for a period of twelve months from date of purchase or 10,000 miles of highway use. Warranty is invalid if product is used for racing, rally, drifting, trackday experience driving, or any other form of competition. There is absolutely no warranty on any EBC product for race use. Drivers/users must assess the performance and durability of EBC Brakes products themselves if any EBC product is to be used in racing.

No warranty is offered for brake vibration suffered due to uneven rotor thickness wear after incorrect installation of brake rotors. It is commonly known in the brake rotor business that accurate mounting and checking of runout on brake rotors is paramount at installation and in spite of necessary warnings many mechanics still see fit to ignore this warning and make no effort whatsoever to check rotor runout. This leads to brake vibration in the 3-5,000 miles lifetime period and is not a warrantable condition. The solution for vibration at this stage is to have the rotors turned or replaced and to thoroughly clean the mounting flange on the vehicle and carefully check for runout before returning the vehicle to service use.

 
How to Correct Brake Rotor vibration with Pro Cut Lathe
 
Motorcycle Disc Brake Pads

The EBC Brakes warranty covers defects in materials or workmanship only. Warranty is for replacement of similar product or refund of purchase value only excluding all labour and ancillary charges such as collection, fitting, inconvenience, purchasing of other manufacturers products and is good for a period of twelve months from date of purchase or 5,000 miles of highway use. Proof of mileage will be required. Warranty is invalid if product is used for taxi/hire car, racing, trackday experience riding, or any other form of competition. There is absolutely no warranty on any EBC product for race use. Warranty does not cover brake noise or normal wear and tear. Some brake pad systems cause pads to wear faster than others. Riders must assess the performance and durability of EBC Brakes products themselves if any EBC product is to be used in racing.

 

Motorcycle Disc Brake Rotors

Warranty is for replacement of similar product or refund of purchase value only excluding all labour and ancillary charges such as collection, fitting, inconvenience, purchasing of other manufacturers products and is valid for a period of twelve months from date of purchase or 5,000 miles of highway use. Warranty is invalid if product is used for racing, trackday experience driving, or any other form of competition. There is absolutely no warranty on any EBC product for race use. Riders must assess the performance and durability of EBC Brakes products themselves if any EBC product is to be used in racing. EBC also strongly recommends the use of its own EBC brand brake pads to run with the EBC rotors and numerous other aftermarket brands have been found to damage EBC rotors. The EBC rotor and pad is sold as a matched set and developed to work together, do not risk damaging your rotors with using a pad that may damage your new EBC rotor product.

 

How to proceed with a warranty claim

A proof of purchase receipt showing the date of purchase and mileage installed, endorsed by an independent mechanic who fitted the parts or a store staff member who sold you the parts will be required to be returned with all of the products purchased. To enable your vehicle to be used whilst your warranty claim is considered, should you need to purchase replacement parts this must be done by purchasing the parts from EBC themselves. In the event of a successful compensation award, we will refund the credit card that you used to buy the replacement parts in full or part depending on the nature of the claim. EBC Brakes reserves the right to make full or partial compensation at its sole discretion depending upon the condition and mileage used of the returned suspect parts. For example, if you have used the product for several thousand miles and the defect is noticed, only a partial compensation may be offered. The address to process a warranty claim is warranty@ebcbrakesusa.com for all US and Canada customers and warranty@ebcbrakesuk.com for European and other export market automotive customers, and motorcyclewarranty@ebcbrakesuk.com for European and other export market motorcycle customers.

 

 
Warranty Application Form
 

ONLINE Ordering USA
ONLINE Ordering UK
Link To EBC Brakes Blog Site
EBC Corporate News
Feb 2009 - EBC Brakes beats the recession with...
Visit Our News Page for more information
Click Here!
Installation DVD
Essential Safety Facts
for DIY Install

Click here to see preview
Customer Reviews!
Really liked my new EBC
Brakes and would recommend to anyone...

"Read More!"
Link To RPM Racing Games Website
Environment
Link to Research & Development Information Index
 
ISO 9001
Link To Pep Boys
EBC preferred installation cenres
Link To Discount Tire
Brake Compound Selector Chart
Find what works best for you?
Click Here!
Race Caliper
Fitment Chart
Find pads here for any
aftermarket caliper
Click Here!
USA Automotive Parts Lookup
Click Here for UK Automotive Vehicle Registration Parts Look Up
Link To N-Tech Fitting Centres Page
Link To MAM Software Autocat Electronic Catalogue
Link To Powerblock TV
Link To Spike TV